At Bumble, we are committed to delivering a safe experience for our users. To ensure this, we have taken numerous steps to ensure that our platform is secure and private.
To clarify, here is a letter from our founder and CEO, Whitney Wolfe Herd, which explains our dedication to our users’ safety and security.
A Letter From Whitney Wolfe Herd, Bumble Founder and CEO
At Bumble, people should always feel empowered to create meaningful relationships and use our platform safely and securely. Our community stands for respect, kindness and understanding — and we take care of each other with these values at the centre of our company culture.
Safety and security are integral to our commitment to our users, so we continually invest in emerging technologies and cutting-edge tools to protect their overall well-being. However, we recognize that online dating requires a different level of responsibility when protecting personal information — which is why we provide helpful safety tips right within the app as a reminder that members should take precautionary measures if they choose to meet up offline.
We’re constantly working behind the scenes to prevent malicious activity on Bumble, such as banning IP addresses associated with known scammers or inappropriate content. Plus, all user accounts on Bumble are verified through basic authentication checks to ensure everyone has a genuine connection network.
Above all else, I believe Bumble fosters one of the most encouraging communities in the world – fostering respect for each other is something we strive for every day. It’s reassuring knowing that hundreds of millions of women have joined this movement, striving for better experiences inside and outside the app!
Thank you for joining us in this amazing journey as we learn together about how technology can shape connections like never before!
Bumble’s Commitment to Safety
As Bumble Founder and CEO, Whitney Wolfe Herd has said, the safety and security of our users is our highest priority. At Bumble, we’ve undertaken several measures to ensure everyone using the platform feels safe and secure.
We want our users to trust that we are committed to their safety and security, and this article will outline our commitment to that cause.
Moderation of All User Profiles
At Bumble, everyone has the right to meet genuine connections in a secure and positive environment. Every profile is moderated through an automated screening process to ensure that all users feel safe and comfortable when interacting on our platform.
In addition to regulation, we have also developed a set of user safety standards that are tailored to our singles community:
• All profiles must be approved before public display. We take swift action against any accounts deemed suspicious or potentially malicious.
• We maintain a zero-tolerance policy for inappropriate content and behaviour, such as harassment, bullying, threats of violence, and solicitation. This includes atypical language or phrases in your bio or photos that could be misinterpreted.
• In the interest of privacy, fake phone numbers or email addresses are unacceptable in our app’s profiles or communications with other users.
• Photos uploaded to Bumble’s platform must accurately reflect their face and meet all other community guidelines.
We take safety seriously at Bumble and understand how important it is for people to feel valued and respected while connecting virtually – both on our app and beyond! Our team of highly trained moderators work around the clock 24 hours a day, 365 days a year making sure each user experience is enjoyable, safe and secure – so you can focus on what matters – building meaningful connections!
Photo Verification is a process to ensure that a user’s profile photo matches their real-world likeness. This helps maintain an authentic and secure community within Bumble.
When Bumble users upload photos, our Photo Verification algorithm compares elements like backgrounds, poses, and facial features to generate an authenticity score. Photos deemed low quality or inauthentic will be flagged for verification.
To remain verified, users must keep their profile public and accurately represent themselves in the app. Any accounts using misleading photos or impersonating people will be removed from the platform.
We take safety and security seriously because it’s paramount that our members feel confident when using Bumble—which is why we also have tools like data encryption and two-factor authentication available in certain countries. In addition, we prioritise your safety so that you can focus on building meaningful relationships on Bumble.
Reporting and Blocking of Inappropriate Behaviour
At Bumble, the safety of our community is our number one priority. Therefore, we process reports of inappropriate behaviour quickly and thoroughly, taking any appropriate action once investigated. In addition, we are continuously evolving our technology to better detect and respond to violations of our Community Guidelines even before someone has a chance to report them.
Our commitment to your safety is multi-faceted — not only do we take strict measures in moderating user-generated content, but we also provide users with a suite of safety features. From user reporting tools and blocking abilities, to unmatching capabilities—we strive to give all users an extra layer of control over their Bumble experience.
We believe it is paramount that every user feels empowered on the app, which is why, if someone has been reported or blocked by another user for behaving inappropriately or breaching our guidelines, they should no longer be able to contact them again within the app. Additionally, suppose any account continues to breach guidelines after reports have been made by more than one user (regardless of whether they were blocked by one). In that case, that account will be subject to suspension/removal from Bumble as per our End User Licence Agreement (EULA) restrictions.
By taking a multi-faceted approach in terms of moderators reviewing content closely and providing options which allow users to control their own experience on the app—while preserving an environment conducive in which meaningful connections can take place—Bumble can ensure its community feels safe and secure while attempting to find potential matches.
Bumble’s Commitment to Security
Bumble strives to create an online space where everyone can be safe and secure. To ensure the safety of its users, Bumble has made several commitments to security, as outlined in a letter from its Founder and CEO, Whitney Wolfe Herd.
This letter highlights Bumble’s commitment to creating a platform with the highest security standards, to help keep its users safe and secure.
Encrypted Data Storage
At Bumble, we recognize the importance of security in the app environment and our back-end systems. As a result, we employ state-of-the-art security measures to ensure data integrity when storing user information. Our two most significant investments in this regard are encryption and tokenization.
Encryption is a process by which data is obfuscated and encoded so the intended recipient can only view it. This allows us to guarantee our users’ privacy while preventing unauthorised access to their data. To achieve high levels of encryption strength and integrity, we employ a proprietary combination of Secure Socket Layer (SSL)–Transport Layer Security (TLS) protocols as well as an Advanced Encryption Standard (AES).
With tokenization technology, we can securely store sensitive information without exposing users’ private details. Tokens are randomly generated strings of numbers, letters or symbols that serve as “placeholders” for sensitive information like credit card numbers or Social Security numbers. Tokenized information is less vulnerable to cyber crime due to its complexity and randomness; therefore, any attempt to intercept or uncover the original values is virtually impossible.
At Bumble, we take security seriously—and implementing these technologies isn’t just checking off boxes on a list – it’s doing all we can to ensure our users’ safety comes first. We’re proud of how far we’ve come but continually assess how media outlets report news on courtship culture daily – so you’ll always know you’re in safe hands with Bumble.
Two-Factor Authentication (2FA) is just one way Bumble protects our users’ data and enhances security for Bumble accounts. It adds a layer of protection to user accounts beyond the standard login credentials. With 2FA enabled, you sign in with your username and password and a special code generated by the Google Authenticator app or similar service.
To encourage users to enable 2FA on their Bumble profiles, we began offering rewards as part of our mission to make Bumble as safe and secure as possible for all of our users. Those who take the extra steps to protect themselves can earn 20 Match Boosts every month!
At Bumble, keeping user data secure is a cornerstone of our success. I am dedicated to ensuring we are constantly improving safety measures across all aspects of the product. Our engineering team is consistently at work creating new security advancements so that you can trust that your information remains safe while using Bumble.
Regular Security Audits
At Bumble, we understand that data security is an increasingly important priority for both users and companies. As a result, we’ve taken steps to proactively invest in the security of our data.
To ensure your data remains secure, we conduct independent security audits regularly. Such audits evaluate our application’s readiness and response to potential threats and breaches. This examination includes studying the technical setup of our systems and the processes involved in general operations. The results of these assessments allow us to operate with greater efficiency and detect any potential threats early, reducing the risk of your data being compromised by malicious actors.
We also review vulnerability reports from external sources as a proactive measure against malicious attacks or intrusion attempts from outside actors. If a vulnerability is identified or reported, we take immediate steps to contain it before any damage can be done. Additionally, all Bumble systems are routinely monitored for suspicious activity so that any attempts at unauthorised access can be blocked quickly without impacting the service experience for our valued users.
At Bumble, your protection matters to us and we prioritise it above all else when developing new features or applications on our platform. We recognize that staying ahead of the latest threats requires continuous effort from all stakeholders involved; as such, we remain dedicated to doing everything possible to ensure your safety while using Bumble.
In her letter, Whitney Wolfe Herd, Bumble Founder and CEO, made it very clear that they are dedicated to the safety and security of their users. This commitment is further strengthened by the fact that they have launched many features like photo verification, trust badges, and safety tips, all designed to make the Bumble environment safer for its users.
Bumble’s Dedication to Safety and Security
The safety and security of our users is a top priority at Bumble. We take measures to protect your data and provide proactive safety advice to our users every single day. As part of this commitment, I am proud to share A Letter From Whitney Wolfe Herd, Bumble Founder and CEO with our community.
In this letter, Whitney announces her commitment to protecting our users by pledging to double the number of investments in safety-related initiatives and tooling. This includes a more rigorous review process for all new verified user accounts, ongoing investment in machine-learning technology and prevention services, and hiring additional moderators and customer experience experts across multiple offices to increase human review of suspicious activity.
At Bumble we pledge that no form of harassment or other inappropriate behaviours will be tolerated on the app. We take reports from our community seriously and remain devoted to creating a safe place for people looking for meaningful connections online. Thank you for helping us create a positive environment where everyone is respected regardless of gender, age or race. We are committed to continuing the work necessary to ensure that everyone who uses Bumble receives an equal opportunity for love, friendship, or networking without feeling unsafe or disrespected.
Tech expert fresh from the Australian Coast. Been in the tech industry more than 9 years, as part of a Business Growth Group. His out of office days are 100% for freestyle surfing and waves chasing.