Earlier this week, Sendoso, a corporate gifting platform, secured a $100 million Series D funding round as its platform passed 20,000 customers.
The platform makes it easier for companies to send thoughtfully curated gifts to customers and prospects with a few clicks.
In this article, we will discuss the progress of Sendoso, its services, and the impact this new investment can have on the corporate gifting market.
Overview of Sendoso
Sendoso is a leading corporate gifting platform that offers end-to-end gifting solutions for businesses of any size. Founded in 2016, Sendoso has quickly grown to become one of the most comprehensive gifting platforms on the market and now uniquely serves more than 20,000 customers worldwide.
Sendoso enables companies to create personalised experiences through invitation-based gifting and data-driven insights. The platform enables customers to design memorable gifts for their customers, partners and employees in a scalable, trackable and secure manner.
Through the Sendoso platform, customers can select from thousands of unique physical and digital items across dozens of custom product categories — from technology to food and beverage items — using their inventory or select products that Sendoso sources. Then, customers leverage those products, adding a personal touch with custom messages or notes, logos and videos before shipping globally. In addition, users can improve the accuracy of their gifting through tools like surveys which allow recipients to provide feedback to deliver relevant experiences.
Using its state-of-the art technology and inventory tracking capabilities, Sendoso gives customers insight into individual item information as well as real time reporting on campaign performance / ROI including gift tracking data and analytics on engagement levels for each recipient such as acceptance / delivery details as well as likes / reactions generated from each sendout.
Overview of its corporate gifting platform
Sendoso, a leading corporate gifting platform, recently marked an important milestone in its growth: 20,000 customers. Now more than ever, companies are using Sendoso to transform how they reward, recognize, engage and thank employees and customers worldwide.
Sendoso streamlines and digitises the entire corporate gifting process by putting all the tools teams need into one unified platform. Sendoso’s on-demand access to hundreds of unique gifts makes it easy to find and deliver items that are just right for any special occasion or milestone. Whether it’s choosing a gift card or selecting a physical item like apparel or coffee mugs; with just one click Sendoso offers teams a fast and efficient way to send gifts that have true meaning and value.
Additionally, Sendoso’s robust data platform lets users track delivery statuses like receipts and read times—plus offers insights on preferences so marketers can optimise gifting campaigns over time. And with features like cloud upload technology for branded assets; automated notifications about recipient reactions; intuitive recipient journey tracking interface for quick follow-up; plus customizable gift sequences lenders can quickly craft meaningful experiences at scale with ease.
Sendoso, a leading corporate gifting platform, recently announced that it has passed the 20,000 customer milestone. This is a major accomplishment for the company as it is a sign that its business and services are in high demand.
The company also recently announced that it has raised $100M in its latest round of funding.
Let’s look at this major milestone for Sendoso and its corporate gifting platform.
Sendoso nabs $100M as its corporate gifting platform passes 20,000 customers
Sendoso, a venture-backed corporate gifting and engagement platform, recently announced passing 20,000 customers. Founded in 2017 by Jimi Crawford and Reza Zamani, Sendoso has raised $100M in funding over 4 rounds. Investors in the startup include New Enterprise Associates (NEA), Upfront Ventures and Foundry Group.
In 2020 alone, Sendoso secured over $50M in funding from previous investors and Salesforce Ventures, Tiger Global Management and Activate Capital. The capital was used to fuel product innovation and expand into new channels such as self-serve purchasing— making it easier for customers to purchase corporate gift items online. The company also planned to use the funds to extend its product lineup with additional add-ons that help companies increase engagement with their partners or clients.
Most recently, Sendoso rolled out its “SpendYard” solution — a peer-to-peer gifting platform for employee appreciation events. The tool provides an easy way for individuals or teams to send meaningful gifts without worrying about budget restrictions or compliance requirements. In addition to this new solution, the company also released its “ScaleOmeter” tool which automates one-off giving processes rate of growth.
With over 20K customers ranging from Fortune 500 companies such as Twitter and Dropbox to rapidly emerging Startups like DoorDash and Lusha; Sendoso is on track for continued success within the B2B customer success space providing easy access to rewards that drive customer engagement.
Details of the 20,000 customer milestone
Sendoso, a leading corporate gifting platform, recently reached an impressive milestone of 20,000 customers across 177 countries. This noteworthy achievement is a testament to Sendoso’s commitment to supporting customer success.
Since Sendoso’s inception in 2017, the platform has evolved into a fully integrated gifting solution with customised campaigns capabilities and unique engagement tracking insights. The company carries a selection of nearly 100 million products from artisanal items to brand-specific keepsakes and experiences that create personal connections between brands and their audiences.
At the end of 2020, Sendoso was awarded the Contracting News Content award for Growth Company of the Year for its consistent doubling in customer growth over the year and its advances in features like Automation Studio and Express Gifting which help customers craft exciting campaigns that engage with their partners quickly and easily.
In addition to receiving multiple industry awards over the last four years, Sendoso also boasts an impressive list of customer success stories ranging from technology companies like Amazon Web Services using it for customer onboarding campaigns to delicious catering services like Farm Fresh Meals leveraging it for customer loyalty initiatives.
These customer successes led Sendoso on its phenomenal journey towards reaching 20,000 customers worldwide. As such, Sendoso is proud to participate in this major success alongside its current customer base while continuing its journey towards further milestones around customer experience and engagement solutions.
Benefits of the Platform
Sendoso’s corporate gifting platform is growing incredibly, recently surpassing 20,000 customers.
By taking advantage of Sendoso’s platform, businesses of all sizes can more effectively reach their customers, strengthen relationships, and grow their customer base.
Let’s look at some of the benefits this platform offers.
Automation of gift sending
Sendoso is a one-stop corporate gifting platform that provides an automated solution for all your gifting needs. With Sendoso’s advanced automation features, you can effortlessly send personalised gifts to customers and prospects in less time than ever before.
Sendoso’s automated system makes selecting and sending gifts easy, with custom reminders and comprehensive tracking capabilities to ensure everything is delivered on time. You can also use the system to capture customer feedback, helping you better understand how customers want to receive their gifts.
With Sendoso’s extensive library of suppliers, you can find unique gifts that nobody else offers. From luxury artisan foods to spa packages, Sendoso has it all – and with automation capabilities, you don’t have to worry about a thing! Plus, you can access inventory analytics and measurement tools that track real-time gifting progress.
So if you’re looking for an easier way of managing your outgoing corporate gifts, look no further than Sendoso! Its comprehensive suite of automation tools and its extensive collection of vendors will make your life as a gift-giver simpler – and make your customers happy too!
Personalised gifting options
Over 20,000 customers have adopted Sendoso’s corporate gifting platform across various industries. The platform showcases a range of benefits, including the ability to customise and send personalised gifts. It also considers delivery preferences such as whether shipments should be tracked or sent signature-required.
With Sendoso’s corporate gifting platform, customers can create and customise gifts they can send to individual leads or larger groups, save popular gifts to quickly populate an order form or upload an internal list of contacts to coordinate multiple shipments. The customer can also indicate personal preferences such as budge allowances and gift categories like electronics, books, apparel, etc.
The ability to personalise each gift is one of the main benefits of Sendoso’s corporate gifting platform. For example, customers can add a personalised note on the back of a postcard with each gift shipment. They can also add personal images or logos laser engraved on select items like cell phone cases and keychains. This helps boost customer engagement and recognition while ensuring these thoughtful deliveries reach their intended recipients on time!
Increased customer engagement
Sendoso’s corporate gifting platform has increased customer engagement and satisfaction with its comprehensive features designed to make gifting easier, faster, and more personalised for companies. Their platform enables customers to analyse their audience’s demographics before selecting a suitable product, craft thoughtful messages specific to the recipient, and measure the campaign’s success- all in one place.
Companies have seen an improved customer experience due to Sendoso’s ability to automate corporate gifting processes such as order tracking, shipping & delivery notifications, recipient survey & feedback collection. Furthermore, customers could easily track campaigns with post-campaign analytics that provide insights into customer response rate & customer sentiment- valuable data points when making decisions about corporate gifting.
By leveraging Sendoso’s AI technology in its corporate gifting platform, businesses can turbocharge their customer engagement and keep customers loyal by sending timely gifts that reflect customer sentiment and brand values. Companies can also save time and money by ordering gifts automatically with vendor discounts or trend predictions from AI-powered platform tools.
After reaching a major milestone in its corporate gifting platform to have more than 20,000 customers, Sendoso is looking to the future to see how it can further capitalise on its success.
With the recent news of a $100M funding round, Sendoso is preparing to enter the next growth stage. Let’s look at what Sendoso plans to do with its new resources.
Expansion of the platform
At Sendoso, we continuously strive to develop and expand our corporate gifting platform to meet our customers’ needs. We want to make it easier for businesses to find and send the perfect gift, whether physically sending gifts or distributing e-gift cards. With over 20,000 customers, we are deeply committed to offering the best possible gifting experience.
Going forward, Sendoso is taking steps to ensure that our platform is accessible and user-friendly across both large enterprises and SMBs. Additionally, new features include an enhanced analytics dashboard allowing deeper insights into customer engagement preceding a transaction on the platform and simpler integrations with Mailchimp, Salesforce , Zapier , Slack and other third party apps.
Our team of experts will remain committed to expanding the platform over time for our customers to get the most out of their corporate gifting experience. We look forward to bringing even more innovative ideas and features to help our clients create meaningful connections with their audiences.
New features and partnerships
Sendoso proudly announces that our corporate gifting platform has surpassed over 20,000 customers. As we look forward to the further growth of our products and services in the months ahead, we focus on developing new features and building strategic partnerships to ensure our customers have access to the best possible resources and support.
Some upcoming features we hope to include in future builds of Sendoso’s corporate gifting platform include improved user interface, increased automation capabilities, and a smoother overall experience. Along with these new features, Sendoso plans on deepening existing partnerships with some of our most trusted partners including but not limited to CardSystems Solutions, WorkplacePros+, and Inktropit.
These alliances will help ensure our customers enjoy seamless integrations with essential third-party software solutions that may be integral within your organisation. Additionally, by forming strong data-driven partnerships for targeted distribution campaigns or exclusive special offers for Sendoso customers only -we can help our clients drive better results from their gifting activities even faster.
Stay tuned for more updates from us soon! Our dedicated teams continue their hard work to ensure that no matter where you are located or what kind of industry you’re in –We always keep you one step ahead!
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Tech expert fresh from the Australian Coast. Been in the tech industry more than 9 years, as part of a Business Growth Group. His out of office days are 100% for freestyle surfing and waves chasing.